Effective date: May 25, 2018

Diane McDonald ("I", "my" "me") operates the Diane McDonald Individual & Couple Therapist website (the "Service").

I respect your right to privacy and comply with privacy obligations. The purpose of this Privacy Policy is to outline how I deal with any Personal Data you provide to me. Any questions or complaints in relation to my data processing practices can be made to the email address at the end of this Privacy Policy. This page informs you of my policy regarding the collection, use, and disclosure of personal data when you use my service and the choices you have associated with that data. I use your data to provide and improve the service. By using my service, you agree to the collection and use of information in accordance with this policy.


Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in my possession or likely to come into my possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

Data Controller

Data Controller means a person who determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Privacy Policy, I am a Data Controller of your data.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.


The User is the individual using my service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection And Use

I collect several different types of information for various purposes to provide and improve my service to you.

Types of Data Collected

Personal Data & Usage Data

While using my service, I may ask you to provide me with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

I may also collect information on how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of my website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Where I process your Personal Data I do so on the following justifications: (1) with the explicit consent of the individual to whom the Personal Data relates; (2) where it is necessary for the performance of a contract between me and the individual to whom the Personal Data relates; and (3) in the legitimate interests of Diane McDonald as Data Controller in circumstances where Personal Data is collected and processed for technical and operational reasons related to the website and the services I offer my clients.

Use of Data

Diane McDonald Individual and Couple Therapist uses the collected data for various purposes:

  • To provide and maintain the service
  • To allow you to participate in interactive features of my service when you choose to do so (eg. Request a Callback or Enquiry Form)
  • To gather analysis or valuable information so that I can improve my website
  • To monitor the usage of my website
  • To detect, prevent and address technical issues

Retention of Data

Diane McDonald will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. I will retain and use your Personal Data to the extent necessary to comply with my legal obligations (for eg. I am required to retain your data to comply with applicable laws), in line with the requirements of my insurance company, to resolve disputes, and enforce our legal agreements and policies.

Disclosure Of Data

Disclosure for Law Enforcement

Under certain circumstances, I may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

I may disclose your Personal Data in the good faith belief that such action is necessary:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Diane McDonald
  • To prevent or investigate possible wrongdoing in connection with my service
  • To protect the personal safety of service-users or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to me, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While I strive to use acceptable means to protect your personal data, I cannot guarantee its absolute security. For this reason, clients are encouraged to only use e-mail or phone contact in the context of arranging or cancelling appointment times. Texts and emails are deleted once an appointment time has been made.

Your Rights

Diane McDonald aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed what personal data I hold about you and if you want it to be removed from my systems, please contact me.

In certain circumstances, you have the right:

  • To access and receive a copy of the personal data I hold about you
  • To rectify any personal data held about you that is inaccurate
  • To request the deletion of personal data held about you

Analytics & Cookies

I may use third-party service providers to monitor and analyze the use of my service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of my service. This data is shared with other Google services. Google may use the collected data to contextualize and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.


I use cookies to track the activity on my site. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of my Service

Changes To This Privacy Policy

I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Me

If you have any questions about this Privacy Policy, please contact me:

By email:
By phone number: 086 2692223
By mail: Unit 2, Shoestring House, Chapel Hill, Lucan, Co. Dublin.

Request a Callback